Delegation Pocketbook

Delegation Pocketbook

ISBN 9781903776919

19.95 19.95 AUD


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Failure to delegate is costly \89\DB\D2 to you, your colleagues and, ultimately, your employer. There are both morale and productivity issues, and this 'micro-management' can lead to even greater stress. It's enough to make you cry unless, that is, you adopt the 'onion' approach that lies at the heart of the delegation process as described by the author.

Think of your workload in layers, like those of an onion: tasks at the core are more important and those you should keep to yourself and control personally. For the outer, more disposable, layers you can involve others and delegate increasingly.

There are questionnaires to assess your need to delegate, your attitude toward it and what you can delegate and why you should do so (beware the wrong reasons!). It will help you consider who to delegate to, how to prepare properly and what briefing style to adopt \89\DB\D2 controlling, tentative, participative or collaborative.

Advice on setting goals/milestones, using controls to minimise risk, how to monitor the process, warning signs to look out for and how to react, and maintaining responsibility and accountability are also included. Insightful and practical, this pocketbook will help you get the job done - with some help from others.